Terms & Conditions

Welcome to Eshu-Tech Computers. By purchasing products, using our services, or accessing our website and platforms, you agree to the following Terms & Conditions.

1. General

Eshu-Tech Computers provides IT products, technology solutions, repairs, maintenance, and related services to individuals, businesses, schools, universities, and other organizations. All services and products are subject to availability.

2. Products & Services

We aim to ensure that all product descriptions, specifications, pricing, and service information are accurate. However, errors may occasionally occur, and we reserve the right to correct any errors or update information without prior notice.

3. Quotations & Pricing

• All quotations are valid for a limited period unless stated otherwise.
• Prices may change without notice due to supplier or market fluctuations.
• Orders will only be processed once payment arrangements have been confirmed.

4. Payments

Payment must be made in full unless alternative arrangements have been agreed upon in writing. Eshu-Tech Computers reserves the right to withhold products or services until payment has been received.

5. Repairs & Technical Services

• Customers are responsible for backing up all data before devices are submitted for repairs or upgrades.
• While every effort is made to protect customer data and equipment, Eshu-Tech Computers will not be held liable for data loss, software corruption, or unforeseen hardware failure during repair processes.
• Repair turnaround times may vary depending on parts availability and technical requirements.

6. Warranty

Certain products may include manufacturer warranties subject to the manufacturer’s terms and conditions. Warranty coverage does not apply to:

• Physical damage
• Power surges
• Liquid damage
• Unauthorized repairs or modifications
• Misuse or negligence

7. Returns & Exchanges

Returns or exchanges may be accepted within a reasonable period subject to the condition of the product and applicable supplier policies. Products must be returned with original packaging and proof of purchase where applicable.

8. Customer Responsibilities

Customers agree to provide accurate information when requesting services or placing orders and to use products and services lawfully and responsibly.

9. Limitation of Liability

Eshu-Tech Computers shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services, including business interruption, loss of profits, or data loss.

10. Privacy

Customer information provided to us will be treated confidentially and used only for business, support, and communication purposes in accordance with applicable privacy laws.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Eshu-Tech Computers
28 Songozwi Street
Louis Trichardt, Limpopo, 0920
South Africa